PRIVACY POLICY

Last updated August 11, 2026

This Privacy Notice for Previo LLC ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
  • Visit our website at previo.org or any website of ours that links to this Privacy Notice
  • Use Previo Fax Organizer (AI-powered medical fax triage and distribution engine for high-volume healthcare clinics)
  • Engage with us in other related ways, including any marketing or events
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at legal@previo.org.

SUMMARY OF KEY POINTS

This summary provides key points from our Privacy Notice. You can find out more details by reviewing the sections below.


What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.


Do we process any sensitive personal information? We do not process sensitive personal information on our website/servers.


Do we collect any information from third parties? We do not collect information from third parties.


How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.


How do we keep your information safe? We have technical and organizational procedures in place to protect your personal information.


How do you exercise your rights? The easiest way to exercise your rights is by visiting https://previo.org/#contact, or by contacting us at legal@previo.org.



1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us: We collect personal information that you voluntarily provide to us when you register on the Services, express interest in our products, or contact us.

  • Names
  • Phone numbers
  • Email addresses
  • Job titles
  • Usernames & Passwords
  • Billing addresses & Debit/credit card numbers (processed securely via Stripe)

Payment Data: We may collect data necessary to process your payment if you choose to make purchases. All payment data is stored securely by Stripe.


2. HOW DO WE PROCESS YOUR INFORMATION?

We process your personal information for a variety of reasons, including:

  • To facilitate account creation and authentication
  • To deliver and facilitate delivery of services to the user
  • To respond to user inquiries and offer customer support
  • To fulfill and manage subscription orders
  • To comply with legal and HIPAA regulatory obligations

3. DO WE USE COOKIES AND TRACKING TECHNOLOGIES?

We use cookies and similar tracking technologies (like PostHog Analytics) to access or store information. Detailed information about how we use such technologies is set out in our Cookie Policy.


4. HOW DO WE KEEP YOUR INFORMATION SAFE?

We have implemented appropriate organizational and technical security measures designed to protect the security of any personal information we process.


5. WHAT ARE YOUR PRIVACY RIGHTS?

In some regions (like California, Texas, Florida, the EEA, UK), you have certain rights under applicable data protection laws. These may include the right to request access, correction, or deletion of your personal information. To exercise your rights, please contact us at legal@previo.org or visit previo.org/#contact.


6. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at legal@previo.org.