Automated Inbound Fax Classification for Medical Practices

Eliminate manual fax sorting. Previo automatically triages incoming medical faxes on local clinic workstations, extracts patient metadata using Enterprise Clinical AI Pipeline, flags STAT emergencies, and organizes files into structured patient folders for clinic staff.

Built for Clinical Workflow Velocity

15 powerful modules designed to automate, triage, and organize your clinic's high-volume medical faxes.

1. Flexible Fax Ingest

Ingest medical faxes seamlessly from local watch folders or directly from the FAXAGE Cloud API.

2. Workflow Automation

Schedule processing workflows to run daily, weekly, continuously, or trigger them instantly on the spot.

3. Subfolder Sorting & Deduplication

Separates duplicate faxes and sorts files into destination subfolders tailored to your clinic's specifications.

4. Patient Info & Metadata Extraction

Extracts patient lists and metadata fields (MRN, DOB, DOS, Physician, Category) using Enterprise Clinical AI Pipeline.

5. STAT Triage & Spam Filter

Built-in urgent triage flags emergency STAT requests, filters spam faxes, and routes low-confidence files for review.

6. Real-Time Workflow Alerts

Get notified instantly via email or SMS whenever new workflows complete or urgent STAT faxes arrive.

7. Usage Statistics & Analytics

Analyze clinic fax volumes, processing efficiency, document category breakdown, and team productivity.

8. Interactive Document Viewer

Built-in document viewer to inspect faxes, re-assign subcategories, and streamline document verification.

9. Batch Exporter & Cleaner

Batch export processed files, clean input queues, and organize archive records with a single click.

10. Staff Roles & Audit Logs

Manage your entire clinic staff with Role-Based Access Control (RBAC) and immutable audit logs for complete security.

11. E-Signature

Built-in canvas to draw, upload, and attach official electronic signatures to clinical documents and medical records.

12. API Spend & Cost Controls

Set custom monthly spend caps on AI parsing with real-time usage monitoring to prevent billing surprises.

Transparent Pricing

Simple $30/month software subscription + Pay Only For What You Use.

CLINIC SOFTWARE SUBSCRIPTION
$30 + Usage
per month + metered processing at cost
  • Metered Document Processing: At-cost AI extraction and routing (~$0.03 per fax page).
  • Automated Clinical Workflow: Eliminates hours of manual document sorting and triage.
  • Granular Cost Auditing: Real-time billing transparency with document-level usage tracking.
  • Direct Managed API Pipeline: Zero third-party API key setup; fully managed Previo infrastructure.
  • Full Desktop App Software License: Dedicated desktop client license with automatic updates.
  • HIPAA Compliance & BAA: Digitally executed Business Associate Agreement included.
  • Staff Role Permissions & Audit Logging: Granular delegation with comprehensive HIPAA audit logs.
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Reach out to schedule a clinic demo or discuss legal & compliance inquiries.

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Frequently Asked Questions

Everything you need to know about Previo software & subscription licensing.

Previo is an AI-powered desktop workflow automation engine that ingests, extracts, and triages inbound clinical faxes directly into practice electronic health records.

Previo uses a transparent hybrid model: a flat $30/month clinic software subscription covering platform updates and unlimited staff seats, paired with at-cost document processing (~$0.03 per page).

The primary desktop automation client is built for Windows 10 and Windows 11 (64-bit). The web portal for administration, compliance, and billing is accessible on all operating systems.

Yes. Previo executes a formal Business Associate Agreement (BAA) with every clinic. Data in transit is encrypted using TLS 1.3, and data at rest is protected with AES-256 encryption.

Previo functions as a non-invasive companion, ingesting faxes from network folders, virtual printers, or local fax paths without requiring custom EMR API development.

No. Extractions run through dedicated enterprise Previo Clinical AI instances with zero-data-retention training policies. Protected Health Information (PHI) is never used to train public models.

The desktop client maintains a local encrypted document queue. Faxes received during an outage are cached locally and processed automatically once connectivity is restored.

Yes. A single clinic subscription covers your entire practice with unlimited staff accounts and role-based access control.

Administrators can set custom monthly spend caps in the dashboard settings. Document processing pauses automatically if caps are reached, preventing billing overages.